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Measuring Operational Efficiency Of Retail Stores In Chandigarh Tri-City Using DEA Vandana Sharma _ Himanshu Choudhary Vol.10 No. 2

Measuring Operational Efficiency Of Retail Stores In Chandigarh Tri-City Using DEA | Vandana Sharma & Himanshu Choudhary

The Paradox Of A Service-Oriented Economy For Energy Efficiency The Vicious Impact Of Network Externality Contrasted By Japan And China Hiroyasu Horio _ Chihiro W

The Paradox Of A Service-Oriented Economy For Energy Efficiency: The Vicious Impact Of Network Externality Contrasted By Japan And China | Hiroyasu Horio & Chihiro Watanabe

Forecasting The Passenger Traffic Movement In Lufthansa Airlines A Supply Chain Perspective Aniruddh Kr Singh _ Debadyuti Das Vol.10 No. 2

Forecasting The Passenger Traffic Movement In Lufthansa Airlines: A Supply Chain Perspective | Aniruddh Kr Singh & Debadyuti Das

Customer Complaint Behavior And Satisfaction In A B2b Context: A Longitudinal Analysis | Matti Haverila & Earl Naumann

Antecedents And Consequences Of Organisational Citizenship Behaviour (Ocb): A Conceptual Framework In Reference To Health Care Sector | Hardeep Chahal & Shivani Mehta

A Revival Of Compound Semiconductor Material Innovation: Strategic Technology Spillovers In Japan’s Nonferrous Metal Industry In The 2000s | Masahiro Nakagawa & Chihiro Watanabe

An Integrated Framework For Service Quality, Customer Satisfaction And Behavioral Responses In Indian Banking Industry – A Comparison Of Public And Private Sector Banks | Monica Bedi

Risk Management In Software Outsourcing-A Portfolio Analysis Of India’s Case Based On Software Export Market Constitution | Weilin Zhao & Chihiro Watanabe

Are We Satisfied With Incompetent Services? A Scale Development Approach For Service Recovery | Nidhi Sabharwal, Harmeen Soch & Harsandaldeep Kaur

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