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An Exploratory Investigation Of Customer Loyalty And Retention In Cellular Mobile Communication | Anita Seth, Kiran Momaya & H.M. Gupta

Relationship Marketing And Innovation: The Case Of The Launch Of Wireless Local Loop Telecommunication Services In France | Ga’l Bonnin, Olivier Segard & Pierre Vialle

Effects Of Tourism Development On The Local Poor People – Case Study In Taibai Region China | B. Zeng, R. W. Carter, T. De Lacy & Johannes Bauer

Impact Of Privatization On Engineering Education – A Study Through The Analysis Of Performance Of Self-Financing Engineering Programmes In India | K.G. Viswanadhan, N.J. Rao & C. Mukhopadhyay

Information And Communication Technology (Ict) And India’s Development: Achievements And Challenges Ahead | Diganta Kumar Das & K. Narayanan

Developing Knowledge Management Systems (KMS) For Erp Implementation: A Case Study From Service Sector | Senthil K. Muthusamy, Ramaraj Palanisamy & Jonathan MacDonald

A Model For Customer Loyalty For Retail Stores Inside Shopping Malls- An Indian Perspective | Aveek Majumdar

The Strategic Behaviour Of German Tour Operators In Croatia | Nadine Sulkowski & Angela Roper

Leveraging Information Systems Tools, Security And On-Line Usage In Banking And Insurance Sector | Versha Mehta & Parikshat Singh Manhas

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