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The Employee’S Perspective Of Customer Relationships – A Typology | Vivek Dalela, Alexa M. Givan, Shiri D. Vivek & Kunal Banerji
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Segmenting Consumers Of Professional Soccer Identifying The Enthusiast | Charlotte Pick & Alex G. Gillett
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Reduction In Energy Consumption: A Study Of Job Shops | A.K.Shrivastava, Sharad Chaturvedi & Deepankar Chakrabarti
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Customer Preferences For Health Insurance Product Attributes | Bishwajit Nayak, Bala Krishnamoorthy, Som Sekhar Bhattacharyya & Prasanta Pathak
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Impact Of Corporate Social Responsibility Practices On The Corporate Performance Of Luxury Chain Hotels | Savita Sharma & Pratika Mishra
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A Holistic Perspective On Strategic Alliances For Indian Managers | Som Sekhar Bhattacharyya
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The Dynamics And Trends Of The Service Sector In The 21St Century – Dr. Sudhanshu Bhushan & Dr. Anjana Singh
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The Role Of Customer Relationship Management And Relationship Maintenance On Customer Retention- An Exploratory Study | Mohammed Alamgir & Mohammad Nasir Uddin
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Looking Into Value And Returns For A Hotel Investment In The Indian Context | Sasha Menon & Sameeksha Goyal
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