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The Dynamics And Trends Of The Service Sector In The 21St Century – Dr. Sudhanshu Bhushan & Dr. Anjana Singh
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The Role Of Customer Relationship Management And Relationship Maintenance On Customer Retention- An Exploratory Study | Mohammed Alamgir & Mohammad Nasir Uddin
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Looking Into Value And Returns For A Hotel Investment In The Indian Context | Sasha Menon & Sameeksha Goyal
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Examining The Dilemma Between Ethical Misconduct Of Individuals And The Talent Selection Process At Cbcbc Global Bank | Vimal Babu
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Built Heritage In Small Towns – A Unique Tourism Opportunity Case Of Shiv Kund, Sohna | Parul G Munjal & Sandeep Munjal
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Customer Satisfaction And Word Of Mouth Intentions Testing The Mediating Effect Of Customer Loyalty | Gaurav Tripathi
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Transforming It From A Cost Centre To A Value Centre Perspective: A Case Study On The British Standards Institute | Shanewaz Mahmood Sohel & Mohammed Shahedul Quader
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Tourism Education In Dehradun – A Study Of The Stature Of Toursim Colleges In Dehradun | Avita Khawas
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Improving Employees Discretionary Behaviour Role Of Employee Customer Orientation And Job Engagement | Gurjeet Kaur Sahi, Sarabjeet Kour Sudan & Tisha Singh
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