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Academics
School of Hospitality and Tourism Management
School of Culinary Excellence
School of Management & Entrepreneurship
Admission & Aid
Undergraduate Admission
Postgraduate Admission
Financial Aid
Placement
Hospitality Management
Culinary Arts
Business Studies
Campus Life
Gallery
Campus Highlights
Student Life
Research
Faculty Publications
Blog
Journal of Services Research
Conferences
FDP/Workshops
About Vedatya
Vedatya at a Glance
Team
Partnerships
News & Media
Contact
Apply Now
Category
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Customer Relationship Management
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Customer Relationship Management
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Dimensional Analysis Of Customer Experience In Civil Aviation Sector | Vinay Chauhan & Deepak Manhas
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Consumer Comment Behavior And The Calendar Effect: A Longitudinal Study In Services | Milos Bujisic & H.G. Parsa
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Consumer Advocacy’s Impact On Satisfaction And Loyalty | Sanjit Kumar Roy, Abdolreza Eshghi & Ali Quazi
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Conducting Research For New Service Development In Emerging Markets | Intekhab Alam
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Understanding Apparel Store Image: A Scale Development Approach | Subhadip Roy & Lopamudra Ghosh
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The Relationship Between Market Follower Status And The Overall Passivity Of A Firm’s Strategic Profile: Does Fit Relate To Profitability? | Larry Pleshko, Plamen Peev & Richard Heiens
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Job Resources As Organisational Support, Organisational Citizenship Behaviour And Customer Satisfaction: Some Evidences Of Linkage | Mushtaq A Siddiqi
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Defining The Constructs Of Making, Enabling, And Keeping Promises: A Focus Group Application | J. Michael Weber
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Technology Based Management Of Customer Relational Capital: Human-Touch Still A Necessity | Zafar Husain, Abdullah A. Al -Tameem & Vinayshil Gautam
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