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Academics
School of Hospitality and Tourism Management
School of Culinary Excellence
School of Management & Entrepreneurship
Admission & Aid
Undergraduate Admission
Postgraduate Admission
Financial Aid
Placement
Hospitality Management
Culinary Arts
Business Studies
Campus Life
Gallery
Campus Highlights
Student Life
Research
Faculty Publications
Blog
Journal of Services Research
Conferences
FDP/Workshops
About Vedatya
Vedatya at a Glance
Team
Partnerships
News & Media
Contact
Apply Now
Category
Home
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Customer Relationship Management
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Customer Relationship Management
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Page 5
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An Exploratory Investigation Of Customer Loyalty And Retention In Cellular Mobile Communication | Anita Seth, Kiran Momaya & H.M. Gupta
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A Model For Customer Loyalty For Retail Stores Inside Shopping Malls- An Indian Perspective | Aveek Majumdar
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Towards Relational Exchange In Services Marketing:Insights From Hospitality Industry | Rajnish Jain & Sangeeta Jain
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A Pilot Study On The Service Quality Of Insurance Companies | H. Gayathri, Vinaya M.C. & Lakshmisha K.
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Seamless Enterprise Computing Using Enterprise Application Integration (EAI) | Nilanjan Banerjee, Ashish Chordia & Prabina Rajib
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Service Quality: Revisiting The Two Factors Theory | Nimit Chowdhary & Monika Prakash
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Structural Equation Modeling Of Factors That Influence Consumer Internet Purchase Intentions Of Services | David Njite & H.G. Parsa
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Switchers And Stayers: An Empirical Examination Of Customer Base Of An Automobile Wheel Care Centre | Smriti Sood & Praveen Kathuria
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Relative Importance Of Service Quality Dimensions: A Multisectoral Study | Sheetal B. Sachdev & Harsh V. Verma
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