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Academics
School of Hospitality and Tourism Management
School of Culinary Excellence
School of Management & Entrepreneurship
Admission & Aid
Undergraduate Admission
Postgraduate Admission
Financial Aid
Placement
Hospitality Management
Culinary Arts
Business Studies
Campus Life
Gallery
Campus Highlights
Student Life
Research
Faculty Publications
Blog
Journal of Services Research
Conferences
FDP/Workshops
About Vedatya
Vedatya at a Glance
Team
Partnerships
News & Media
Contact
Apply Now
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Service
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Service
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Examining Risks With Outsourcing Decisions: A Case | Rahul Thakurta & Umesh H. Rao
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Satisfied and productive boundary spanners: a model of resiliency and customer expectations | Raj Agnihotri, Michael T. Krush, Kevin J. Trainor & Sukumarakurup Krishnakumar
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Revisiting Social Marketing Mix: A Socio-Cultural Perspective | Parul Goyal Wasan & Gaurav Tripathi
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Customer Response To Service Recovery In Online Shopping | Poh-Lin Yeoh, Abdolreza Eshghi, Sam W. Woolford & Gul Butaney
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Dimensions Of Retail Service Convenience In Emerging Market Settings – A Qualitative Investigation | Shaphali Gupta & Dinesh Sharma
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Dimensional Analysis Of Customer Experience In Civil Aviation Sector | Vinay Chauhan & Deepak Manhas
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Conducting Research For New Service Development In Emerging Markets | Intekhab Alam
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The Relationship Between Market Follower Status And The Overall Passivity Of A Firm’s Strategic Profile: Does Fit Relate To Profitability? | Larry Pleshko, Plamen Peev & Richard Heiens
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Rising Contribution Of Tertiary Sectors To Economic Growth In India | Shri Prakash, Gautam Negi & Sudhi Sharma
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