Services Industry is an area which will be one of the key drivers for economic growth. In this scenario, it is important that aspects such as productivity, management of processes, growth drivers, and critical factors for success are identified and policy implications generated both at the industry and firm level. Healthcare, education, telecommunications, hospitality and tourism, consulting, post sales services, software are some of the areas which are witnessing lot of action. It is therefore important that issues in these areas are identified. International scenario points out at the importance of the linkage between industry and academics. It is important that there is a common platform wherein both the industry and academia are present at the same forum. This event brings together the academic and the corporate community together at a single platform.

For more information on the previous conferences, you can visit the conference website.