Glean Lean: How To Use Lean Approach In Service Industries? | Farshid Abdi, Sohrab Khalili Shavarini, Seyed Mohammad & Seyed Hoseini

Lean Production is a major area of research in operations management. Lean thinking makes effort for omitting every non-value adding activities. The paper assesses the use of ?lean approach? in services industry. The paper suggests a suitable framework for implementing this approach and processes from enterprise.