Duration – 18 months
Most advanced Swiss curriculum
Assured placement with best in India.
This diploma program will give you the expertise to excel in hospitality’s Rooms Division. You’ll learn the essential skills and knowledge needed to be fully operational in both Front Office and Housekeeping, meeting the high standards of a first-class hotel.
The curriculum is based on the Swiss Vocational Competency Framework, so you’ll be well-prepared to work independently and advance into a supervisory role quickly.
Master the entire guest cycle, from reservations to billing and guest relations, ensuring a memorable customer experience.
Gain a comprehensive understanding of both Front Office and Housekeeping, including back-of-house logistics and a high standard of cleanliness.
Become proficient with modern Property Management Systems (PMS) and learn key business principles like revenue management.
The curriculum builds essential soft skills in communication, problem-solving, and leadership, preparing you for a supervisory role.
Placed at Taj City Center, Gurugram
Placed at ITC Grand Bharat, Delhi NCE
Placed at ITC Grand Chola, Chennai
Placed at TajSATS, New Delhi Airport
Placed at Royal Bengal, Kolkata
Student must have cleared 12th standard from a recognized board in India with minimum 50% in English.
Student must appear for CII Aptitude Test and an Industry Panel Interview for selection..
Curriculum – Rooms Professional Diploma
Foundation
Intermediate
Advanced
On-the-Job Rooms I
On-the-Job Rooms II
On-the-Job Rooms III
Introduction to Front-Office
Front-Office Operations I
Front-Office Operations II
Housekeeping Operations I
Housekeeping Operations II
Introduction to Rooms Sales & Marketing
Laundry Operations
Customer Service Excellence
People Training & Development
Hygiene & Occupational Health Practices
Goods Management & Environmental Policies
Purchasing & Inventory Systems
Introduction to Hospitality Operations
Introduction to Office Tools
Rooms Administration Principles
Verbal & Non-Verbal Communication
Rooms Division Operations
Cultural Awareness
Mathematics Fundamentals
MICE & Events Organization
Mathematics Fundamentals
English Essentials
Applied English
Business English
